Reference

aladin666 Privacy Policy: What We Collect and Why

The aladin666 Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA or QRIS, or contact our support…

Account data protectedDANA & QRIS transaction privacyNo third-party data salesIndonesia-focused data handlingClear deletion requests accepted
aladin666 aladin666 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we handle your personal data, want to request a copy of what we hold, or need to report a concern, our support team is available 24 hours a day, 7 days a week. You can reach us through live chat directly from your account dashboard, by email at our listed privacy address, or via our Telegram channel for faster response during peak hours in Jakarta and Surabaya time zones.

Team online

Live Chat

Access live chat from your account dashboard at any time. A privacy-focused agent handles data requests, account-access queries and deletion submissions 24/7.

Email Support

Send your written data request or privacy complaint to our dedicated email address. We aim to respond within 48 hours and confirm receipt immediately upon submission.

Telegram Channel

Our Telegram channel connects you directly with the support team for fast status updates on your data request, especially useful during evening hours in Indonesia.

HOW WE HANDLE DATA

Switch On to Our Data Handling Standards

We approach data handling with clear internal rules, not vague promises. Every account action — from phone verification to a GoPay withdrawal — generates a log that is stored with access controls…

Cookie Management

We use session cookies to keep your account logged in during a browsing session and analytics cookies to improve page load speed. You can adjust cookie preferences from your browser settings at any time.

Account Security

Phone number verification is required before account access is granted. We apply encrypted storage for all credentials and flag unusual login attempts for manual review by our security team.

Data Retention

We retain your account and transaction records for the period required by applicable rules, which depends on local law. Records no longer needed are deleted on a scheduled basis, not held indefinitely.

Payment Data Privacy

DANA, OVO, GoPay and QRIS transaction references are stored only to reconcile your account balance and support withdrawal verification. We do not share payment identifiers with unaffiliated companies.

Data Access Requests

You may request a copy of the personal data we hold on your account at any time. Submit the request via live chat or email; we process it within 14 working days and confirm delivery to your registered address.

Policy Updates

When we update this Privacy Policy, we post the revised version on this page and notify you through your account dashboard message centre. Continued use of the platform after the update date means you accept the revised terms.

Browse Common Privacy Policy Questions

These are the questions we hear most often about the aladin666 Privacy Policy. If your question is not here, open a live chat session or send an email and our team will answer you directly.

We collect your phone number, email address, and the payment method you register — such as DANA, OVO or a bank transfer account. We use this data only to verify your identity and process transactions.

We do not sell or share your personal information with advertisers or unaffiliated third parties. Data may be disclosed only where local law requires it or to payment processors directly involved in your transaction.

QRIS and GoPay transaction references are stored in encrypted form and used solely for account reconciliation and withdrawal verification. Access is restricted to authorised personnel and reviewed regularly.

Yes. Submit a deletion request through live chat or email. We process requests within 14 working days, subject to any retention obligations that depend on local law before final removal.

Send a data-access request via live chat from your account dashboard or by email. We will compile and deliver a copy of your stored data to your registered contact address within 14 working days.

Yes. We use session and analytics cookies to keep your account active and improve page speed. You can manage cookie settings in your browser at any time without losing your account login credentials.

We post updated policy versions on this page and send a notification to your account dashboard message centre. The effective date is displayed at the top of the policy so you can track when it was last revised.